Privacy policy

Privacy Policy

D2C Collection ("we", "us", "our") respects your privacy. This policy explains what information we collect and how we use it.

Information we collect

When you shop with us or browse our site, we may collect:

  • Contact & order details: name, email, phone, shipping and billing address.
  • Payment information: processed securely by our payment provider; we do not store full card numbers.
  • Automatically collected data: IP address, browser, device, and browsing activity via cookies and similar technologies.

How we use your information

We use your information to:

  • Process and fulfill your orders and send order updates.
  • Provide customer support.
  • Improve our store, products, and shopping experience.
  • Send marketing emails only if you opt in (you can unsubscribe anytime).

Cookies

We use cookies to keep your cart working, remember preferences, and understand how our site is used. You can control cookies through your browser settings and our cookie banner.

Sharing your information

We share information only with trusted providers who help us operate — for example, our e-commerce platform (Shopify), payment processors, and shipping carriers. We do not sell your personal information.

Data retention

We keep order and account information as long as needed to provide our services and meet legal, tax, and accounting requirements.

Your rights

Depending on where you live, you may have the right to access, correct, or delete your personal information, or opt out of certain data uses. Contact us to make a request.

Security

We use industry-standard measures to protect your information. No method of transmission is 100% secure, but we work hard to safeguard your data.

Changes to this policy

We may update this policy from time to time. Changes take effect when posted on this page.

Contact us

Questions about your privacy? Reach out anytime.

D2C Collection · 18888 E Labin Ct, Unit B106, Rowland Heights, CA 91748